Frequently asked questions

The Backend (or Back Office) is where you manage everything, and it is only visible to you. When you create content or configure the display of your blocks using the Minos tool, you are in the backend.

What visitors see on their screen when they open your website is called the frontend. This is the visible part.

When you create content, we recommend having two tabs open: one for the backend and one for the frontend. This will allow you to check the visual result of your changes by simply switching tabs: easy!

Dynamic content only needs to be created once, and can then be called up as often as you like in several places on your website. Advanced Minos blocks are typically dynamic content blocks: FAQs, Teams & Events. In addition, there are native WordPress articles (or posts). Furthermore, if you make a change to one of your dynamic content items, it will be modified wherever it appears on your site.

Simple Minos blocks are generally static content blocks: every time you want to use them, you have to recreate the content. These include hero, editor, column, image, text-image, and video blocks.

The exception is the form, which is a simple block (because it is only displayed as a block), but is dynamic in nature because once created, it can be called up in different places on the site. The **Gravity Forms** plugin (opens in a new window) allows you to manage all types of forms that you host on your website.

Simple blocks (hero, editor, key figures, columns, image, form, text-image, video) can only be configured for a Block view, while advanced blocks (FAQs, Teams, Events & Articles) can be viewed in Block, Single (or Page), and Listing (or Index) views.

For example, an article in Block view can be called up on a page: it is part of that web page, and the number of articles visible in the block is limited. When you click on the action button (or Call-to-Action) below an article, you are redirected to a Single view: we find ourselves on a page whose sole content is the article in question, which we can now see in its entirety. Finally, the Index view allows us to filter and search for all similar articles that you have created on the site.

Web accessibility refers to access to web content for all people (including those with visual or hearing impairments, etc.), regardless of the device used to access it (mobile phone, tablet, etc.) and their environment (noise level, lighting, etc.). . The challenge is therefore to take into account all viewing conditions when creating your website and its content.

When we talk about web accessibility, we are therefore referring to the layout (color contrasts, fonts, etc.) but also to the content (wording of texts, alternative texts for images, etc.) and its structure (heading levels, content hierarchy, etc.).

Please refer to the page “Making my site accessible” for more details and practical advice!

Since 2021 in Belgium, all public services are required to offer accessible web platforms (websites or mobile applications) in accordance with WCAG 2 AA criteria. Don't wait for this obligation to apply to the private sector to get up to speed! (opens in a new window)

In addition, the EAA (European Accessibility Act) is a new European directive that requires accessibility for people with disabilities. Its goal is to harmonize accessibility rules in all EU countries by June 28, 2025. Any company that produces and/or supplies goods and services on the European market must comply with it, with the exception of companies with fewer than 10 employees and an annual turnover of less than €2 million, as well as B2B (Business to Business) companies.

Legal penalties for non-compliance may vary from country to country, as this is a European directive and each country is responsible for transposing it into its own national law.

This is a page on your website where you communicate the efforts you have made to achieve a higher level of accessibility. It outlines the improvements planned in the short and medium term, how you have tested your website's accessibility... in short, what you have done and continue to do to improve!

It is mandatory for public sector websites and mobile applications.

In light of current environmental concerns, digital pollution is also being called into question, resulting in an increase in references to eco-responsible, sustainable, green, etc. websites.

While it is misleading to claim to produce a “green” website, it is indeed possible to reduce its energy consumption. At Spade, we are working to develop powerful and effective tools for you. As an agency, we see ourselves as advocates for these best practices, and we recently joined the ranks of professionals promoting responsible digital technology by signing the Responsible Digital Charter (opens a new page).

If you would like to know what practical steps you can take, please refer to our “Digital Pollution” section.

Here is the complete list of formats by content type. In general, the three ratios applied are:

1. Horizontal ratio 5:3
2. Horizontal ratio 16:9 for background images in Hero
3. Ratio 1:1 for Teams and Image/text

• Hero
• Classic variant
• Classic center -> 5:3 (required 1000x600px)
• Classic right/left -> 1:1 (required 800x800px)
• Classic background -> 16:9 (required: 1400x788px)
• “Round” variant
• Round center/right/left -> 1:1 (required: 800x800px)
• Round Background -> 16:9 (required: 1400x788px)
• “Text box” variant
• Text Box center -> 5:3 (required: 1000x600px)
• Text Box left/right/background -> 16:9 (required: 1400x788px)
• “Overlay” variant
• Overlay center -> 5:3 (required 1000x600px)
• Overlay left/right -> 1:1 (required: 800x800px)
• Overlay background -> 1:2 (required 1400x788px)
• Columns -> 5:3 (required - 500x300px)
• Editor -> 5:3 (required 1000x600px)
• Image -> 5:3 (required 1200x720px)
• Text/Image -> 4:5 (required 600x750px)
• Video -> 5:3 (required 1000x600px)
• Articles -> 5:3 (required - 500x300px)
• Events -> 5:3 (required - 500x300px)
• Team -> 1:1 (required 400x400px)

To access your site's backend or back office, click on the bar where your site's URL is located (http://nomdedomaine.com), add /wp-admin or /login, and press Enter. This will take you to the login page where you can enter your username and password.

From the login page, you can click on the Forgot your password? link. The only field on this page asks you to enter your username or email address. By clicking on Generate a password, a link to create your new password will be sent to your email address.

More details in the WordPress Admin section

This is usually related to Caching or Saving issues.

1. Check your save: Make sure you have clicked the "Save" or "Publish" button within the Minotaure settings.
2. Refresh your browser: If you have saved correctly, refresh your frontend page by clearing your browser cache (shortcut Ctrl + F5 ou Cmd + Maj + R).

The site identity is configured in the Appearance → Customize → Site Identity tab from the dashboard.

Click on Change Logo and select the new logo you want from your site's media library. Adding a secondary logo is optional, but useful if you want to have a second version to display in the footer, for example.

Below, you can choose the site icon (or favicon): this small icon symbolizes your website in the browser tab and completes your visual identity. It is visible on the far left of the address bar and on your browser tabs. It is usually a reduced version of the logo in square format, which must remain legible even when very small!

Once you have specified these elements, click on Publish at the top right to save and see the elements appear on your site where they are configured!

Go to Appearance → Menus from your Dashboard. To insert specific content listings into your Menu, such as Events, FAQs, or Teams, you need to have at least three already created.

In menu management, under Pages, you will see Events, Categories, Custom URLs, etc. Click on the type of content you want to create a listing for (events, for example). Click on see all, and the name of the content type will appear at the top of the list. Check the box, then click on Add to menu: it's now ready and functional!

If you don't see Events, Categories, Custom URLs, etc. in the menu management section, don't panic! Some elements of the screen may be hidden. You will need to click on Screen Options at the top right of your screen and use the checkboxes to display the missing elements.

Find more details on these steps in our section Navigation - creating and managing menus

This may be due to your WordPress Reading Settings. Go to your dashboard → Settings → Reading, and make sure you have unchecked the box Ask search engines not to index this site.

Don't forget to save your changes.

Can't find the answer to your questions or need help?

→ Access the complete documentation

→ Contact your Spade representative